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  1. CertifID
  2. Buyers and Sellers
  3. Common Questions

Common Questions

  • How do I send a wire? Promoted article
  • What if my phone number is wrong? Promoted article
  • Issues with Two-Factor Authentication Code Promoted article
  • What if I am using an intermediary bank?
  • Does the CertifID request I received expire?
  • It says "Your identity cannot be verified" - what should I do?
  • Where do I find my routing number?
  • What is a intermediary bank?
  • How do I enter details from my Credit Union?
  • I do not see a CertifID e-mail in my inbox
  • What if I don’t want to fill out my personal information?
  • How safe is my information on CertifID?
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